Free Medical Billing Audit

Candid Billing offers a Free Medical Billing Audit for small and growing practices. Our free initial billing audit reviews claims from the last two years inside your billing system, including denied and rejected claims, unpaid insurance balances, and common coding or enrollment issues, followed by a short call to walk through the findings. Free initial review, subject to limitations. No obligation. It is not a promise that the audit will find money.

We have particular experience with mental and behavioral health practices, and we also support a range of other outpatient specialties. Practices in New Jersey and New York are a strong focus, and we serve practices nationwide.

Who this is for

This is for independently owned, small and growing practices that want a clear, calm look at current billing before they decide on next steps. It can be useful if you are considering a change, have a backlog of denials or unpaid claims, or simply want a second set of eyes on how claims are moving.

Many of the practices we work with are in mental and behavioral health. We also work with a range of other outpatient specialties. This is not a hospital-system service.

What the Free Medical Billing Audit includes

The free initial audit happens inside the EHR or billing system you already use, after you give us access. We do not ask you to send patient names, member IDs, claim details, or other patient information through the website form or by email.

Our free initial billing audit reviews claims from the last two years inside your billing system, including denied and rejected claims, unpaid insurance balances, and common coding or enrollment issues, followed by a short call to walk through the findings. Free initial review, subject to limitations. No obligation. It is not a promise that the audit will find money.

If the review points to denied claims, that work can be used on its own afterward. Follow-up on unpaid balances is also available. There is no obligation to continue after the audit.

How the audit works

We work in TherapyNotes, SimplePractice, Office Ally and other common practice-management systems. If you use something else, just ask. These steps do not come with a set number of days.

1. Tell us a little about your practice on our contact page, or call (657) 355-6936, Monday through Friday, 9 AM–6 PM EST. Please do not include patient or claim information in the form or in email.
2. Once you're ready, we set up access to your EHR or billing system and agree on a start that works for your office. Nothing changes for your team until that access and plan are in place.
3. The audit is done inside your system, after you give us access.
4. We have a short call to walk through the findings. You decide whether you want any further help, such as billing, denial management, or AR follow-up.

Standalone, and how this relates to billing

The audit is available on its own. You do not have to move your billing or add insurance verification or provider enrollment in order to request it. If you later want full billing support, we can talk through that separately.

The first month is free on full-service billing. That offer does not apply to a standalone audit or to standalone denial management.

Getting started

To request a Free Medical Billing Audit, use the form on this page, or call (657) 355-6936, Monday through Friday, 9 AM–6 PM EST. Free initial review, subject to limitations. No obligation. For other questions, use our contact page. Please do not send patient or claim information by form or email.

Request a Free Medical Billing Audit

Request a Free Medical Billing Audit and we will follow up during business hours. Free initial review, subject to limitations. No obligation. If you also want help after the review, we can talk through that separately.

Schedule a Call

Pick a time that works for you. Please don't include patient information when booking.

Questions

Is the practice billing audit free?

Yes. This is a free initial billing review, subject to limitations, with no obligation. Please do not send patient or claim information through the website form or by email.

How do you get the information you need for the audit?

Please do not send patient or claim information through the website form or by email. Use the contact page only to tell us about your practice. After we start, you give us access to your EHR or billing system, and the audit happens inside that system. We work in TherapyNotes, SimplePractice, Office Ally and other common practice-management systems. If you use something else, just ask.

What does the free audit include?

Our free initial billing audit reviews claims from the last two years inside your billing system, including denied and rejected claims, unpaid insurance balances, and common coding or enrollment issues, followed by a short call to walk through the findings. Free initial review, subject to limitations. No obligation. It happens only after you give us access to your system. It is not a promise that the audit will find money.

Do I have to move my billing to get an audit?

No. The audit is available on its own. If you later want help with full billing support, denied claims, or unpaid balances, we can talk through that separately. There is no obligation to continue after the audit.

Is the first month free on an audit? What if we want more help afterward?

The first month is free on full-service billing, not on a standalone audit or standalone denial work. Pricing depends on your practice's size, specialty and the services you need. Full-service billing is usually a percentage of what we collect, and standalone services like denial management, credentialing, VOB or AR cleanup are quoted separately. Tell us about your practice and we'll send you a clear quote with no long-term commitment.